Booking conditions
You can book your tour to Georgia by one of the following ways:
- Fill in the online booking form near the tour you like and click on the button – BOOK NOW
- Send your application an E-mail info@georgiavoyage.ge
- Contact us by phone (Viber /WhatsApp) + 995 599 25 65 19
Booking terms and conditions
Once we received your application, confirmed all tour details with you, we will send a deposit invoice. After the deposit 5- 10% of the sum total is received, we will start your hotel reservation and other service booking and will send your Tour Voucher with all the trip details.
Payment Terms
After you have booked the tour, it is necessary to make a non-refundable deposit , which will provide our coordinators with the possibility to start organizing a trip (hotel reservation, food, transportation, etc.).
Final payment could be made after your arrival in Georgia. We reserve the right to cancel your booking and apply the relevant cancellation charges (detailed below) if we do not receive all payments at the due time.
Payment forms
Our company provides the following forms of prepayment:
- Bank Transfer
- Credit card (2% charge is applied if the balance payment is made by credit card)
Our company provides the following forms of final payment:
- Cash
- Credit card (2% charge is applied if the balance payment is made by credit card)
Cancellation of the tour
If you or a member of your group wants to cancel the tour, please, inform our company as soon as possible in writing form. Please, note that the prepayment is non-refundable, however, you can use it throughout the year and book another tour.
Rights and obligations
Under the obligation of forced circumstances (weather, holidays) we can make some changes in the itinerary, however, all that relates to services and attractions will remain unchanged.
We also request immediately and promptly report all complaints and any claims during the tour. If possible, all problems will be solved. If the tourist does not report any complaint, the compensation will not be implemented.
Please, also note that the company «Georgia Voyage» is not liable for services not included in the tour price. Our responsibility is limited only to the extent provided by our tour.
Force majeure or any other event which is beyond our control and which is not preventable by reasonable diligence on our part frees both parties from liability or obligation. In case of Force majeure, we don’t issue any refund.
Insolvency insurance
Travel company «Georgia Voyage» guarantees the refund of clients’ money for unfulfilled services even in the case of company’s own insolvency .
If you have any further questions, do not hesitate to call us or write us Viber / WhatsApp +995 599 25 65 19 or an E-mail : info@georgiavoyage.ge We are always ready to advise you and answer all your questions.